Support & Bug Report
Fast help for your tree service crews — report issues, request features, or contact our hotline.
Emergency / Crew hotline
(719) 257-3524
Available Mon–Sat, 7am – 7pm (EST). For critical field issues.
Bug reports & support → dev@sensaro.net
Report a bug or issue
Fill out the quick form and our team will get back to you within 24h.
Or just email us directly: contact@sensaro.net · We reply within 1 business day.
Common support topics
Mobile app sync issues?
Make sure crews have latest version. Refresh dashboard, or contact hotline for immediate sync reset.
How to report tree-specific data loss?
Use bug form above and attach job ID / tree name. Our devs restore data from backups.
White-label template for other companies?
Yes! CREWBOSS works for landscaping, snow removal, delivery fleets. Email contact@sensaro.net.
Response time for critical bugs?
Hotline + priority email within 2 hours for system-down issues. Standard bugs: within 24h.