IMPORTANT – PLEASE READ CAREFULLY: This End User License Agreement ("Agreement") is a legal contract between you ("User", "you") and Sensaro ("Company", "we", "us") governing your use of the Sensaro mobile application (the "App") on both Apple iOS and Android platforms. By downloading, installing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this Agreement, including all data processing practices described herein and in the Privacy Policy. If you do not agree, do not use the App.
Subject to your compliance, Sensaro grants you a limited, non‑exclusive, non‑transferable, revocable, non‑sublicensable license to install and use the App on any compatible device you own or control, regardless of operating system (including Apple iOS and Google Android). The license is solely for personal, non‑commercial informational use, as permitted by the respective platform terms (Apple Media Services Terms for iOS; Google Play Terms of Service for Android). The license excludes: (a) commercial resale; (b) data scraping, mining, or bulk extraction; (c) reverse engineering, decompiling, or deriving source code; (d) creating derivative works; (e) using the App as a primary emergency response tool; (f) any activity that violates the Computer Fraud and Abuse Act (18 U.S.C. § 1030) or EU cybercrime directives.
For iOS users: This Agreement is between you and Sensaro only, not Apple. Apple has no obligation to provide maintenance, support, or warranty for the App. Apple is a third‑party beneficiary with the right to enforce this Agreement against you.
For Android users: This Agreement is between you and Sensaro only, not Google. Google is not responsible for the App’s content, functionality, or data handling. The App may use Google Play Services (e.g., Firebase Cloud Messaging for notifications) subject to Google’s terms. Sensaro remains solely responsible for compliance with applicable laws.
The App requires access to your device’s precise geolocation to deliver wildfire intelligence. Sensaro obtains your affirmative, explicit consent via the iOS/Android permission dialog before any location collection, as required by the ePrivacy Directive (2002/58/EC) and GDPR Art. 9(2)(a). Data retention period: 1 year from your last interaction with the App. After one year of inactivity, location data is pseudonymised and retained only for aggregated analytics. You may request full erasure at any time by deleting your account (see Section 7). Location data is transmitted over TLS 1.3 to Sensaro servers and third‑party mapping providers (Mapbox, Esri) solely for rendering map content. Withdraw consent via device settings; core alert features will be impaired. No location data is sold or shared for advertising.
Push notifications use Apple Push Notification Service (APNs) for iOS and Firebase Cloud Messaging (FCM) for Android. Device tokens are cryptographically unique identifiers associated with your Sensaro account to route emergency alerts. Tokens are stored encrypted on AWS (us‑west‑1 / eu‑central‑1). Sensaro relies on legitimate interest (GDPR Art. 6(1)(f)) for time‑critical wildfire alerts. You may opt out via device notification settings; offline map functionality remains unaffected.
Retention: All personal data (location, account info, device tokens) is retained for one (1) year from your last active use of the App. After one year, data is either deleted or irreversibly anonymised. Erasure: You may request deletion of all your personal data at any time by navigating to Account → Delete Account. Upon account deletion, all location history, push tokens, and account credentials are permanently erased within 30 days (GDPR Art. 17 “right to be forgotten”, CCPA deletion right). Breach notification: In the event of a personal data breach, Sensaro will notify affected users and supervisory authorities within 72 hours as required by GDPR Art. 33 and applicable US state breach laws.
The App, including source code, UI, graphics, compilations, and trademarks, is owned by Sensaro or its licensors and protected under U.S. Copyright Act (17 U.S.C. § 101 et seq.) and the EU Copyright Directive (2019/790). No transfer of IP rights occurs. Unauthorised copying, framing, or distribution may result in statutory damages and injunctive relief.
The Privacy Policy (incorporated by reference) details our collection, retention, sharing, and security practices. You have the right to access, rectify, erase, restrict processing, data portability, and object (GDPR Arts. 15‑22, CCPA). To exercise rights, email privacy@sensaro.net. Sensaro maintains Data Processing Agreements (DPAs) with all sub‑processors (AWS, Mapbox, Firebase) as required by GDPR Art. 28.
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW (INCLUDING CALIFORNIA LAW, US FEDERAL LAW, AND EU DIRECTIVE 1999/44/EC), SENSARO DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. SENSARO DOES NOT WARRANT UNINTERRUPTED, ERROR‑FREE, OR SECURE OPERATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SENSARO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. IN NO EVENT SHALL SENSARO’S TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU FOR THE APP IN THE PAST 12 MONTHS, OR (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION DOES NOT APPLY TO PERSONAL INJURY OR DEATH CAUSED BY SENSARO’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, AS REQUIRED BY EU PRODUCT LIABILITY DIRECTIVE 85/374/EEC.
You agree to indemnify, defend, and hold harmless Sensaro from any claims, damages, or reasonable attorneys’ fees arising out of: (a) your breach of this Agreement; (b) misuse of the App; (c) violation of any law or third‑party rights; (d) unauthorised access to your account.
This Agreement remains effective until terminated. Sensaro may suspend or terminate your access immediately for any violation. Upon termination, you must delete all copies of the App. Sections 5 (IP), 8 (warranty disclaimer), 9 (liability), 10 (indemnification), 13 (governing law), and 14 (GDPR provisions) survive termination.
You agree that this Agreement is solely between you and Sensaro, not Apple or Google. Neither Apple nor Google has any responsibility for maintenance, support, warranty, or claims relating to the App. For iOS, Apple is a third‑party beneficiary; for Android, Google has no beneficiary rights under this Agreement.
For users residing in the United States, this Agreement shall be governed by the laws of the State of California without regard to conflict of laws. Any legal action shall be brought exclusively in the state or federal courts located in San Francisco County, California. For users in the European Union, mandatory consumer protections under Directive 2013/11/EU (ODR) apply, and you may bring claims before your local competent court. Sensaro will not impose arbitration clauses that waive your EU statutory rights.
14.1 Lawful basis: location (consent, Art. 6(1)(a)); notifications (legitimate interest, Art. 6(1)(f)); analytics (contract performance, Art. 6(1)(b)). 14.2 Data Protection Officer: dpo@sensaro.net. 14.3 Right to lodge complaint with supervisory authority. 14.4 No automated decision‑making (Art. 22). 14.5 Data processing agreements in place with all sub‑processors. 14.6 Data retention: 1 year as stated above; erasure via account deletion.
We do not sell personal information as defined by Cal. Civ. Code § 1798.140. You have the right to opt out of any future sale, request deletion, and access your data twice per 12‑month period. To exercise rights: email privacy@sensaro.net or call +1 (888) 123‑SENS.
The App may not be used or exported to any country subject to U.S. embargo (e.g., Cuba, Iran, North Korea, Syria, Crimea) or to any person on the OFAC SDN list. You warrant that you are not a prohibited party under EAR or EU Dual‑Use Regulation 428/2009.
The App is not intended for children under 13 years of age (or under 16 in the EEA). Sensaro does not knowingly collect personal information from minors. If we become aware that a child under 13 has provided us with personal data, we will delete it immediately. Parents or guardians may contact us to request deletion.
Sensaro implements industry‑standard technical and organisational measures (encryption at rest and in transit, access controls, regular penetration testing). In the event of a security breach affecting personal data, we will notify affected users and relevant authorities as required by GDPR Art. 33, CCPA § 1798.82, and state breach notification laws.
This Agreement, together with the Privacy Policy, constitutes the entire agreement. If any provision is held invalid, the remainder remains in full force. Failure to enforce any right does not waive future enforcement.
Sensaro may revise this Agreement from time to time. Material changes will be notified via in‑app notice or email at least 30 days in advance (GDPR Art. 13(3)). Continued use after the effective date constitutes acceptance. You may terminate without penalty if you object to changes.
Sensaro Tech. LLC - Email: contact@sensaro.net | DPO: admin@sensaro.net | Support: dev.sensaro.net
BY DOWNLOADING, INSTALLING, OR USING THE SENSARO APP, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO ALL TERMS ABOVE, INCLUDING THE 1‑YEAR DATA RETENTION AND ERASURE VIA ACCOUNT DELETION. IF YOU DO NOT AGREE, DO NOT USE THE APP.